Privacy Policy

At Artificial Intelligence Consulting Ltd, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with UK data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:
  • Contact Information: such as your name, email address, phone number, and company details when you contact us or inquire about our services.
  • Usage Data: including your IP address, browser type, and website usage patterns, collected through cookies and other tracking technologies to enhance user experience.
  • Service Information: details related to any inquiries, projects, or services we provide for your organization.

2. How We Use Your Information

We use the information we collect to:
  • Provide and improve our services, including responding to inquiries and managing project-related communication.
  • Enhance and personalize user experience on our website.
  • Send you relevant updates, marketing information, or promotional content if you have opted in to receive such communications (you may opt out at any time).
  • Comply with legal obligations or enforce our Terms of Use.

3. Legal Basis for Processing

We process your personal data under one of the following legal bases:
  • Contractual Necessity: To fulfil contractual obligations, such as providing requested services.
  • Legitimate Interests: To improve our services, respond to inquiries, and conduct marketing activities, where these interests are not overridden by your rights.
  • Consent: When you have given explicit consent, such as opting in to receive marketing communications.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.

4. Sharing Your Information

We do not sell or lease your personal information. We may share your information with:
  • Service Providers: third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Legal Authorities: if required by law, such as to comply with a legal process, enforce our terms, or protect rights, safety, and property.

5. International Data Transfers

Your data may be transferred to and stored in locations outside of the UK. When transferring data internationally, we ensure adequate protection by using contracts and safeguards in line with UK GDPR requirements.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, we securely delete or anonymize your data.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:
  • Access: Request access to your data and receive a copy of the personal information we hold.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data when it is no longer necessary for the purposes collected.
  • Restriction: Request a restriction on processing your data under certain circumstances.
  • Objection: Object to processing based on legitimate interests, including marketing communications.
  • Data Portability: Request a transfer of your data to another service provider.
To exercise any of these rights, please contact us using the information provided below.

8. Security of Your Information

We employ robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze website performance, and personalize content.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post any changes on this page, and your continued use of our website after such changes constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:Thank you for trusting Artificial Intelligence Consulting Ltd with your data. Your privacy is important to us, and we are committed to protecting it responsibly.